Office Update

P&C walk-in office hours: 9:00 am - 2:00 pm

Medical & Life walk-in office hours: 8:30 am - 2:00 pm

Please note our dedicated staff will continue to be accessible remotely during our regular business, 8:30 am - 5:00 pm. To reach us by phone, please call 296-3700.


Our CG Pensions client services remain closed for walk-ins and can be reached via email at pensions_members_bm@cgcoralisle.com or by phone at 296-7526.

File a Claim

To view how to file a claim, please select the type of claim you would like to submit below.

Most of the time, your medical service provider will submit the claim on your behalf. However, for those times you actually need to make a claim, you may do so using any of the following methods.

Email

Scan your receipts (with diagnosis codes) and email them to CG Insurance noting your name and certificate number.

Walk-in

Bring in your receipts (with diagnosis codes) and your Medical ID card. We will take a copy for you and will mail your reimbursement when it is ready.

Mail-in

Send a copy of your receipts (with diagnosis codes) noting your name and certificate number. Please be sure to include a contact number in case we have any questions.


Did you know?

Your claims history is available on the Medical Web Portal. If you haven't done so yet, please create an account.

Please call us or come in for assistance. Claim forms can be found on the Resouces tab.


Important

Motor accidents or thefts should be reported to our Claims Department as soon as possible and certainly within 14 days, even if you feel you will not need to make a claim.

Property damage or loss should be reported to our Claims Department as soon as possible and certainly within 30 days.

For both motor and property claims, please do not have any repairs made until we have been notified and the damage has been inspected.