Thank you for your continued business and support during this challenging period. Our offices are currently open to walk-in traffic from 10AM to 3PM, Monday-Friday. Our business hours will remain the same from 8:30AM to 5PM with staff working remotely. Our team will continue to support you via email and phone and the insurance online portal.
For over 60 years the Coralisle Group Ltd. (CG) has operated by one main core value which is to be a people-first company. In response to the novel coronavirus (COVID-19), we will continue to work for the good of our community, especially during these unsettling times, and are available via the below methods.
For any changes to service and key information, please visit our social media pages on Facebook or Instagram.
Zest
As part of our measure to better serve the community, our Zest program is now available for everyone. Resources and content on nutrition, wellness, and staying healthy in the midst of this pandemic will be provided via the Zest website and on our Instagram page.
Additional Coronavirus Resources
For Business specific enquiries, please see the below:
Colonial Medical
Phone
For queries related to claims, customer service or administration, please call 296 3200.
We are available via email at medical_claims_bm@cgcoralisle.com.
Portal
You can leave a message using our portal support system.
Payments
Premium payments can continue to be made by credit/debit card via phone or by bank transfer using the bill payment platforms at all three banks. Please choose “Coralisle Medical” as the Payee and reference your policy number.
Did you know?
Have any questions regarding your healthcare or COVID-19 symptoms? You have access to the 24/7 Nurse Line by calling 1-800-423-9130.
Your claims history is available on the Medical Web Portal. If you haven't signed up yet, please contact us.
CG Insurance
Phone
For queries related to claims, customer service or administration, call 296-3700.
We are available via email at insurance@cgcoralisle.com for general insurance queries and claims@cgcoralisle.com for all claims related queries.
Portal
You can also register via the online portal to make full payments by debit card, Visa and MasterCard or to access insurance documents. Visit hellocgi.com to sign up and be automatically entered into a draw to win prizes.
Payments
Premium payments can continue to be made by credit/debit card via phone or by bank transfer. In all cases, please reference your policy number. Phone payments please call 296-3700 and pay by debit card, Visa and MasterCard.
Claims settlements will still be issued directly into a person’s account.
CG Pensions
Our Client Services Team can be reached as follows:
Phone
Please call us on (441) 296-7526.
We are available via email at pensions_members_bm@cgcoralisle.com.
Portal
You can sign in to the CG Pensions portal here.
Payments
Pension payments can continue to be made by the 5th business day of each month via online transfer to the following accounts:
Registered Plans
- Butterfield Bank
Clarien Trust Limited/Coralisle Master Retirement
BD$ account number 20 006 060 751402 100
US$ account number 20 006 840 751402 100
- HSBC
Coralisle Master Retirement
BD$ account number 010 - 873412 - 001
US$ account number 010 - 873412 - 501
Non-Registered Plans
- Butterfield Bank
Coralisle Private Trustee Limited
BD$ account number 20 006 060 031149 100
US$ account number 20 006 840 031149 100
- HSBC
Coralisle Private Trustee Limited
BD$ account number 006 - 051692 - 001
US$ account number 006 - 051692 – 501
NOTE:
All payments must reference the Employer Plan Name and Month(s) being paid. The corresponding Payment Details & Datasheet Submissions should be emailed to pensions_bermuda_bm@cgcoralisle.com
CG Insurance
Our Client Services Team can be reached as follows:
Phone
For queries related to your policy, premium payments, customer service or administrations call (441) 293-5433.
We are available via email at life_customerservice_bm@cgcoralisle.com.
Portal
You can sign in to view your policy details & payment history anytime online within our secure CG Life Portal here.
Payments
Premium payments can continue to be made by credit/debit card via phone or by bank transfer to account# 2000 6060 4748 63100 at Bank of Butterfield (BMD). Please reference your name and policy number.
